Portfolio: CRM Implementation for “Titan Engineering”
About the company
The “Titan Engineering” company releases various electro-technical equipment:
Today the company employs over 150 people.
Paul Bessonov, Deputy Director General, Doctor of Engineering:
We have project sales. The project can last for a year and a half. We invited a CRM consultant. He solved for us several important problems:
- To streamline the customer base
- To adjust work with tasks
- To adjust the reporting
- Too keep projects in one program.
After implementing CRM, all employees are in the same information field.
We used to be a manufacturer of electrical equipment. With the help of CRM now we carry out the full cycle of work - from the project to construction and installation work and commissioning. We became a general contractor.
Company website: Szte.ru