Telephone System is a developer of call-center automation systems and IP PBX (Private Branch Exchange). The main brand is the Oktell communication platform. The Oktell team is constantly working to improve the platform. It releases to improve the quality of work and add new functionality needed by users.
A corporate portal provides:
- organization in one place the entire customer base
- interaction with partners. Special rights to work with CRM are set up for them.
- support of the main business processes of the company.
Additionally, the following work was carried out:
- tuning the OS (operating system) for maximum performance
- load testing platform
- reporting generation
- setting up the import of all corporate mail to the portal.